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Email delivery is very tricky! We know some of the families can not receive email from school successfully. If you have this issue, please help and follow the following instructions to WhiteList the school email address:



To ensure that valued e-mail is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

  • Open your Yahoo mailbox.
  • Click Mail Options.
  • Click Filters.
  • Next, click Add Filter.
  • In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
  • Click in the text box next to that pull-down menu, then enter the address This e-mail address is being protected from spambots. You need JavaScript enabled to view it   in the "From" line of your most recent e-mail from the sender you want to whitelist.
  • At the bottom, where it says Move the message to:, select Inbox from the pull-down menu.
  • Click the Add Filter button again.
Hotmail or  

If you're using Hotmail, you can ensure that valued e-mail is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:

  • Log on and click the Mail tab to get into your mailbox.
  • Click Options (it's over at the top right, next to Help).
  • Click Junk e-Mail Protection.
  • Select Safe List.
  • In the space provided, enter the address This e-mail address is being protected from spambots. You need JavaScript enabled to view it in the "From" line of the most recent e-mail from the sender you want to whitelist.
  • Click Add.
  • When you see the address you entered in the Safe List box, click OK.

Alternatively, you can add the "From" address to your Contacts list:

  • Open the most recent e-mail from the sender you want to whitelist.
  • Click the Save Address button. (It's over to the right in the line of options just above the e-mail.)
  • Click OK.

For AOL version 9.0: you can ensure that valued e-mail is delivered to your Inbox by adding the sending address to your "People I Know" list.

  • Open the latest issue of the e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  • Click the Add Address button (over on the right) to add that sender to your "People I Know" list.

Alternatively, you can just send an e-mail to the "From" address, and that will add the address to your "People I Know" list automatically.

  • Open the latest issue of the e-mail you want to whitelist.
  • Copy the address This e-mail address is being protected from spambots. You need JavaScript enabled to view it in the "From" line.
  • Click the Reply button (it's in the top right corner).
  • A new email window opens with an address pre-filled in the "Send To" box.
  • Replace the address in the Send To box with the one you copied out of the From line.
  • Click Send Now (it's in the top right corner).

Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your "People I Know" list--and that's what counts.

If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:

  • Go to Keyword Mail Controls.
  • Select the screen name the valued e-mail is coming to.
  • Click Customize Mail Controls For This Screen Name.

For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.

  • Click Next until the Save button shows up at the bottom.
  • Click Save.

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the domain of the "From" address (the part after the "@" (the at sign).

Last Updated (Thursday, 28 May 2009 13:46)